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Convenient access to service is an avenue for increased dealership profit
Where can dealerships find untapped profits? According to a recent Car Charts article titled "Convenience is King" by independent automotive researcher Glenn Mercer, profits are sitting in service departments. The franchised motor vehicle industry currently holds a 30 percent market share of post-warranty vehicle repairs, with an estimated market value of $350 billion. If the industry can capture just 1 percent more of the...
