Auto Supply Blog

The law of unintended consequences is straightforward: policies intended to address one problem can create entirely new ones. Co-Pilot defines it as “outcomes of actions that are not anticipated or intended, often leading to unexpected results in social, economic, and political contexts.” This situation reminds us of that famous clever Matt Damon moment from the 1997 classic Good Will Hunting—but we’ll come back to...

In many dealership F&I offices, there’s a hidden problem quietly draining results. It’s not the products, the pricing, or even the process—it’s how we approach the customer. Too often, the rush to sell products comes before taking the time to understand whether the customer even wants or needs them. The result? Resistance, more extended conversations, and missed opportunities.

Ohio’s popular Sales Tax Holiday is back for 2025, running from Friday, August 1 at midnight through Thursday, August 14 at 11:59 p.m. While it started in 2015 as a way to ease back-to-school shopping costs, the holiday has expanded over the years—and yes, it now impacts auto dealerships, service departments, and parts counters. So, what does this two-week window mean for your dealership?...

Every July, the National Highway Traffic Safety Administration (NHTSA) highlights a problem that hits close to home for dealerships and drivers alike—vehicle theft. While theft rates dropped 17% in 2024 compared to the previous year, over 850,000 vehicles were still stolen, costing Americans more than $8 billion annually. Passenger cars remain the primary target, with theft rates peaking in the summer months.

Adapted from the GCADA Newsletter Software-defined vehicles (SDVs) are transforming the driving and automobile ownership experience by allowing for unprecedented customization and adaptability. Unlike traditional gas-powered cars that require mechanical changes for performance modifications, SDVs – especially those in the electric-vehicle fleet – can adjust characteristics such as torque, acceleration and even handling through software. SDV technology enables drivers to emulate different driving experiences,...

Where can dealerships find untapped profits? According to a recent Car Charts article titled "Convenience is King" by independent automotive researcher Glenn Mercer, profits are sitting in service departments. The franchised motor vehicle industry currently holds a 30 percent market share of post-warranty vehicle repairs, with an estimated market value of $350 billion. If the industry can capture just 1 percent more of the...